Custom Order

All custom orders are not refundable nor subject to cancellation.

If I decide to accept a cancellation of a custom order it is at my discretion, the time already invested into designing and making of your order will be deducted from the total price. Please keep in mind it will in most cases it can be between 40 and 70 percent of the total price as the predominant cost of your order consists of the time I have to put into the piece rather than the materials used. Since you are unable to return my time invested into your order, I won't be able to refund it.

Thank you for understanding!

Shipping

If you would like insurance with your purchase, choose the priority link at top of page or contact me (through the contact form) for other options. I cannot be held responsible if you choose to not purchase insurance. Thank you!

The default check out has no insurace but tracking through USPS.

All customs and or fees to your country are your responsibility, please check your country for this information. International Buyers, please provide your phone number.

Please double check your name and address during checkout, your address in Paypal is where I have to ship your package!

If outside the USA please use contact form for shipping quote

First class international shipping starting at 15.00, no tracking, no insurance - delivery speed varies by destination. 

Priority international shipping starting at 30.00, includes tracking, includes 100.00 worth of insurance  - delivery speed usually 6 to 10 business days.​ Varies by destination.

Disclaimer

Errors and mistakes occur in many different ways; Some of these mistakes are human errors while others are computer or internet errors. Due to this fact, I (Gem and Silver Alchemy) reserve the right to cancel any order at any time.

 Care Tips

The Sterling and Fine Silver are very easy to take care of. The jewelry will tarnish, there is nothing that can be done to prevent tarnishing. Please store your jewelry in a dry place away from makeup and chemicals.

Silver reacts with chloride so it is best not wear it in a shower or swimming pool, it can be damaging if it is done repeatedly over time.

To clean your silver jewelry I highly recommend 'Sunshine Polishing Cloth'.

While this cloth will safely clean both jewelry and stones as well as glass, I do not recommend any other brand of polishing cloths because some of them are not safe on stones.

The cloth will remove tarnish and polish your silver to a pretty bright shine.

You will want to be careful cleaning a piece that has intentional oxidation /patina because the cloth will remove that as well.

In order to retain a matte finish on your jewelry and remove some of the unwanted tarnish, I recommend finest 0000 steel wool to gently polish the silver. Be careful though, the steel wool WILL SCRATCH stones and glass!

To remove dirt and oil from your jewelry I recommend washing it in warm water using a soft toothbrush and a little bit of mild soap such as ivory. Dry with a soft cloth.

*Place Druzy stones away from other jewelry and store separrate from each so they do not rub against each other. This will ensure the crystals stay intact on the stone.

💠 (Fine silver is 99.9% silver - Sterling silver is 92.5%)

*OOAK - one of a kind

*all measurements are approximate

Client Testimonials

charities i support

Leelanau County Senior Services

8527 E Government Center Dr., Ste 106

Suttons Bay, MI 49682

https://www.leelanau.gov/seniorservices.asp

Have a question? Please message me! 

All areas need to be filled in to send, if you have no corresponding just fill in with 'OK'.

C. Bartch - Gem and Silver Alchemy

 Handcrafted Artisan Gemstone and Sterling Silver Jewelry

Now located in the Suttons Bay & Traverse City, Michigan area