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Return and Custom work Policies 💠
🔹Custom orders ⚒ cannot be returned, the piece will be made according to your specifications and made especially for you.
🔹Please keep in mind my jewelry is rustic in style, the gemstones are not gem grade and will have inclucions. I'd be more than happy to answer any questions you may have before making a purchase and can provide addtional photos upon request, no problem!
🔹Returns are gladly accepted, please contact me within 3 days of your in-person purchase or delivery, the item needs to be returned to me in person or shipped back within 7 days of delivery. Buyers are responsible for return shipping costs and to have the item shipped back in the original condition, if it's not in the original condition the buyer is responsible for the loss in value of the item. Earrings can only be returned if the earwires can be changed for sanitary reasons.
🔹Prices listed on this website do not include OH tax or shipping, but do include and gift box ready for gift giving!
🔹SHIPPING PRICES - on small items as earrings and lightweight necklaces - First Class USPS is 3.50 does not include insurance. USPS Priority Mail is 8.00 includes $50 insurance. If you would like more insurance for your item please ask for a quote before purchase.
Any extra Insurance is an upgrade that you can choose and I highly recommend it for your protection of your purchase.
🔹If you choose not to have insurance, I cannot be held responsible for lost or damaged packages.
Care Tips For Your Gem And Sterling Jewelry 💠
Sterling will tarnish and copper even faster, it's the nature of the metal, but here are a few tips to help it keep it looking it's best.
Please store your jewelry in a dry place away from makeup and chemicals like perfume and hairspray .
Silver reacts with chloride so it is best not wear it in a shower or swimming pool.
Make it part of your routine to put on your jewelry the last thing you do as you get ready for the day/night.
🔹If the silver is shiny, I recommend using a Sunshine Polishing Cloth and never advise using a liquid/dip type of tarnish removal.
🔹If your silver had been oxidized, please do not use a tarnish removal liquid/dip, these liquids can completely remove the darkening compound that was applied to your silver and remove the effect. If you want the places that are not recessed to shine a bit brighter very lightly polish the area using a Sunshine Polish Cloth.
🔹To remove dirt and oil from your gemstones I recommend washing it in warm water using a very, very soft toothbrush and a little bit of mild soap such as ivory. Dry with a soft cloth. I do not advise. using an ultrasonic jewelry cleaner especially on jewelry with stones, jewelry liquid cleaners or dips, toothpaste or polishing creams, or pastes.
🔹Do not wipe with paper towels or tissues as they can scratch, always use a soft cloth.
Contact Form 💠
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How to Purchase 💠
